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Terms of Service Summary for Not Equal Training Limited
Effective Date: 15/03/2025

1. Welcome
   By using our services, including our website, app, and fitness programs, you agree to follow these terms. If you don’t agree, don’t use our services.

2. What We Do
   We offer kettlebell-focused fitness training, both in-person and online, to help you improve your strength, fitness, and mobility.

3. Who Can Use Our Services
   You need to be at least 18 years old to use our services. If you’re under 18, you need consent from a parent or guardian.

4. Creating an Account
   You may need to create an account to access some of our services. You must provide accurate info and keep your account details safe. You’re responsible for everything that happens on your account.

5. Payment
   Some of our services come with fees. You agree to pay these fees using accepted payment methods like credit cards or bank transfers. Keep your payment details up to date.

6. Cancelling and Refunds
   If you want to cancel, you must give us at least 2 weeks' notice. If you don’t, we might charge you for the next billing cycle. Refunds are handled according to the specific service you’ve signed up for.

7. Health and Safety
   Exercise, especially kettlebell training, comes with risks. Make sure you’re physically capable by consulting a healthcare professional before starting. Follow the instructions to avoid injury.

8. Liability Waiver
   By using our services, you agree not to hold us responsible for any injuries or health issues, unless we’re negligent.

9. Be Respectful
   Treat others with respect. If you cause disruptions or act dangerously, we may suspend or end your access to our services.

10. Our Content
    All of the content we provide (videos, images, text, etc.) is protected by copyright. You cannot use it without our permission.

11. Privacy
    We respect your privacy. Any personal info we collect is protected under New Zealand’s privacy laws. Check our Privacy Policy for details on how we handle your data.

12. What You Can’t Do
    Don’t do anything illegal, harmful, or disruptive, like harassing others or attempting to hack our systems. Violating this could lead to losing access to our services.

13. Limitation of Liability
    We’re not liable for any damages (like injury or property damage) that happen from using our services, except for the amount you paid us for those services.

14. Holiday Pause
    If you’ve been with us for 6 months, you’re entitled to pause your membership for up to 4 weeks for a holiday. Any requests for a holiday pause before completing 6 months of membership will be considered on a case-by-case basis.

15. Changes to Terms
    We may update these terms at any time. If we do, the new terms will be posted, and you’ll be bound by them when you continue using our services.

16. Ending Your Access
    If you break these terms or cause harm to our services, we may suspend or cancel your access. You can also cancel your account anytime by contacting us.

17. Governing Law
    These terms are governed by New Zealand law. Any legal issues related to these terms will be handled by New Zealand courts.

18. Contact Us
    If you have questions, reach out to us:
    Eduardo@notequal.co.nz
    +64 0210434024

At Not Equal Training, we’re all about results—and results come from consistency. That’s why we offer a 30-day money-back guarantee to back you up as you get started on your fitness journey.

Here’s how it works:

When you sign up for Not Equal Training Unlimited, you’re covered by our guarantee for your first 30 days of membership. If at the end of that first month you’ve attended 8 or more sessions—that’s just 2 check-ins per week—and you’re not feeling the progress or the vibe, we’ll give you your money back. No drama.

Why 8 check-ins?

Because real change takes a bit of time and effort. If you’re showing up and putting in the work, then we’re fully invested in helping you get results. This guarantee isn’t just a safety net—it’s our way of saying, “We’ve got your back if you show up for yourself.”

We believe in discipline, focus, and consistency—and if you bring that, we’ll bring the coaching, the support, and the community to help you level up.

This policy aligns with your rights under the New Zealand Consumer Guarantees Act 1993, which ensures services must be delivered with reasonable care and skill. We stand by our services—and we want you to feel confident in your decision to train with us.

Let’s get after it.
— Team Not Equal Training